// Support
FAQ.
Got questions? We've got answers. If it's not here, hit us up.
// Orders & Products
We carry S, M, L, and XL. Our socks are designed with a comfortable stretch fit. S fits shoe sizes 4-6, M fits 6-9, L fits 9-12, and XL fits 12-15. When in doubt, size up.
Our socks are made from a premium blend of 80% combed cotton, 15% polyester, and 5% spandex. This gives you softness, durability, stretch, and moisture-wicking performance. No cheap stuff. Ever.
Yes. Every design is color-matched and inspired by specific sneaker colorways. We study the shoe, break down the palette, and create a sock that complements it perfectly. Check each product page for the sneaker match.
Some designs are limited drops and won't come back. Others may restock based on demand. Follow us on Instagram and join the newsletter to stay in the loop.
We're open to wholesale and bulk partnerships. Email us at support@stopkick.store with your inquiry.
// Shipping
Orders are normally processed within 1–3 business days, excluding Sundays and public holidays. Standard delivery within India generally takes 4–6 business days after dispatch. Timelines are estimates and may vary due to courier, weather, or location.
Not at the moment. We currently ship only within India to serviceable PIN codes.
Standard shipping within India is ₹99. Orders above ₹4000 ship FREE.
Once your order ships you'll receive an email with your courier and tracking number. You can also check your order status from your account dashboard. Please allow 24–48 hours after dispatch for tracking to update.
// Returns, Exchanges & Cancellations
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. See our Return, Refund & Cancellation Policy for full details.
Yes, size exchanges are available within 30 days of delivery, subject to stock. Email support@stopkick.store to start an exchange. Return shipping for exchanges is the customer's responsibility unless the item was defective or incorrectly shipped.
Yes, if it hasn't been dispatched yet. Email support@stopkick.store as soon as possible. Once dispatched, orders can only be handled under our Return Policy. Approved cancellations are refunded within 5–7 business days.
Email support@stopkick.store within 7 days of delivery with photos of the product and packaging. We'll arrange a free replacement or a full refund.
// Other
We're always looking for dope collaborations with artists, sneaker customizers, influencers, and brands. Email support@stopkick.store with your pitch.
Email us at support@stopkick.store. We typically respond within 24 hours, Monday to Saturday (excluding public holidays).